Collectors jobs in Canada

Salary

40 850 $
This salary is an average estimate between all available diplomas degrees related to this career. Click here to get an overview of salary depending of diploma.
No certificate, diploma or degree : 39 070 $
High school diploma or equivalent : 40 360 $
Postsecondary certificate or diploma below bachelor level : 41 160 $
University certificate, diploma or degree at bachelor level or above : 41 920 $

Career's stability

Stable
The career's stability is based on the employment projection for that working area for the year 2022.

Employment requirements

  • Completion of secondary school is required.
  • A business college diploma may be required.
  • A period of on-the-job training is often provided for collection clerks and collection officers.
  • A collections licence issued by the province or territory of employment is usually required.

Job overview

Collectors collect payments on overdue accounts and bad cheques and locate debtors to make collection arrangements. They are employed by collection agencies, utility companies, department stores, loan companies, banks and credit unions, and by financial and licensing departments within governments.

Main duties

  • Notify debtors of overdue payments and accounts by telephone, mail, and registered mail, and continue the notification process if reply is not received
  • Resolve collection issues by making payment arrangements by telephone or visit to debtor
  • Recommend further action or discontinuation of service in cases where payment is not forthcoming
  • Trace and locate debtors, and may contact debtors' friends, neighbours, relatives and employers to obtain information
  • Answer correspondence, prepare reports and maintain records and files related to collection work
  • May work with on-line accounts and systems.

Illustrative example(s)

  • bill collector
  • collection clerk
  • collection officer (except taxation)
  • collections investigation officer
  • collector
  • credit and collection clerk
  • locator - collection
  • skip tracer - collection

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